Koch Business Solutions
Koch Business Solutions
Duties and Responsibilities
Our current board is comprised of four elected officers and five appointed chairs.
Corporate Facilities Council officers are elected in June for two-
As in any volunteer organization, the council depends upon the participation of its
members. Being an officer requires just a few hours a month of a member's time. Business
is conducted by email and phone, and the most time-
The board seeks those who would volunteer to take on specific tasks with these events, and with other duties such as membership and education.
Below is a list of the individuals who fill the officer and chair positions.
Roll your pointer over their title to learn about their background.
© Corporate Facilities Council and its licensors. 2002-
Sarah Wortman, CPSM, has over 15 years of experience in marketing and business development in the AEC industry, prior to which she was a university professor and a radio broadcaster.
Sarah is currently the Director of Marketing for LRS Architects, an architecture and civil engineering firm serving the Unites States and China markets. She has presented at numerous conferences and SMPS chapter events including Build Business and World Workplace.
Chapter Affiliation: Oregon & SW Washington (Portland)
Sarah Wortman, CPSM
Marketing Director | LRS Architects
Beth Osgood is a Facilities Project Manager for Loth, Inc., a diversified Steelcase
dealership which offers facilities services to customers. She is on-
Projects include a multiyear facilities renovation project which converted former warehouse and manufacturing space into R&D space and office space. These projects totaled more than $10 million dollars. Developing a cost savings plan for asset management and managing facilities data related to space utilization.
Beth has 20 years of experience in the facilities arena including work with project management, strategic space planning, lease negotiations and execution in the financial services sector as well as within the design and construction industries. She received the Certified Facility Manager credential in 1997 and has been an active participant in the leadership of the Cincinnati Chapter of IFMA. Beth is a graduate of the University of Cincinnati and is currently pursuing LEED Certification for Building Design and Construction.
Chapter Affiliation: Cincinnati
Beth Osgood, CFM
Project Manager | Loth, Inc
Sue Thompson is a long-
Sue has a Master's degree in clinical psychology and is a personality expert, an etiquette trainer, and an image advisor. She's been quoted in newspapers that include the New York Sun and the Wall Street Journal, and in numerous online publications such as CareerBuilder.com, and she is a contributor to IFMA's Facility Management Journal. An IFMA associated member, she is active in the Delaware chapter and has been a speaker at World Workplace, Facility Fusion, and local chapters nationwide.
There's more at her website. Check out her blog, www.EtiquetteDog.com.
Chapter Affiliation: Delaware
President | Exceptionality LLC
Serena is a Project Manager for the General Services group of Franklin Templeton Investments. Responsibilities include TI project management; resource management; furniture builds and reconfigurations; adds/moves/changes; vendor and contract management.
In 2007 Serena earned her CFM and served as President of the Sacramento Valley chapter
of IFMA in 2010 and 2011. Serena served as the Program Chair for the Corporate Facilities
As an IFMA Advocacy Liaison, she joined fellow leaders for IFMA’s Advocacy Day in Washington D.C. in 2010 and 2011 to advocate for the facilities profession and energy efficiency legislation.
Chapter Affiliation: Sacramento Valley
Serena Pancoast, CFM, SFP
Franklin Templeton Investments
Steve has over 25 years of experience in all areas of facilities management including construction, project management, real estate,and security.
Steve holds a bachelor’s degree in business management, earned his CFM in 1998, and his MBA from the University of Phoenix in October of 2008.
Steve has been a member of IFMA since 1988 and has served in several capacities including founding member of the Corporate Headquarters Council and the California Central Coast Chapter, and most recently as president of the Greater Pittsburgh Council. In his spare time he is involved with the Boy Scouts of America and is a high school soccer coach..
Chapter Affiliation: Pittsburgh
Steven R. Pons, CFM
Facilities Manager | ServiceLink
Denise Johnston has been actively involved in IFMA on a variety of levels in the
Greater Triangle Chapter as well as the Corporate Facilities Council. She served
as president of the Greater Triangle Chapter (2008-
As the Raleigh Director, Property Management, Denise draws on more than 20 years of facility, project and property management experience to oversee business development and excellent service delivery. Her team’s portfolio consist of office, retail and industrial buildings
Chapter Affiliation: Greater Triangle (Raleigh/Durham/Chapel Hill)
Denise Johnston, CFM
Director, Property Management
Joseph Selby is a Retail Property Manager for Wells Fargo Bank, managing a portfolio of 115 retail and administrative buildings, responsible for annual capital planning, operations and ongoing maintenance programs.
With over 25 years of experience in facilities management, Joe has worked in industries
as diverse as biotech, online media, corporate legal services, trade show production
and publishing, leading teams who handled construction project management, space
planning and workplace design, on-
Chapter Affiliation: East Bay (San Francisco East Bay))
Joseph Selby, CFM
Property Manager | Wells Fargo Bank
Scott Rains is the Manager of Facilities Services for Koch Business Solutions in Wichita, Kansas.
Chapter Affiliation: Wichita
Manager, Facilities Services | KBS
Please let us know and we will take it up at our next monthly meeting.
As in any volunteer organization, its successfulness is fueled by member participation. Donating a little of your time and skill is a great way to keep that success rolling forward.
Business is conducted by email and phone, and the most time-
We’re looking for members to take on specific tasks with these events, and with other duties such as membership and education.
ACT today and become a council volunteer.
First Wednesday, our live monthly webinar, is our popular flagship series that delivers
meaningful and informative content to you in the comfort of your office. The webinars
are recorded and can be accessed in their original presentation format, video, or
Our newsletter is published quarterly and features thoughtful articles on facility management and other pertinent business topics. The lion’s share of articles is generated by our diverse and learned members. Each issue contains three feature articles and three recurrent columns.
The overarching focus and thrust of the council is education. To that end, numerous
educational endeavors are offered for your edification including online seminars,
a forum, in-
Our board is comprised of five elected officers and four appointed chairs. Here you can learn more about the function of the board and each member’s background. Also, if you have a suggestion you would like the board to consider, you’ll find a form here specifically for that purpose.
Online Community Forum
An easy to use forum that lets you manage your interaction with fellow FM practitioners. Got an issue that has you stumped? Pose your questions here and get help from your council colleagues. You can also browse the archives for subjects that are of interest to you.
An outline of our mission and goals with an overview of the membership.
See the various approaches used to communicate with the membership.
Our efforts to strengthen
the industry through financial and educational actions.
First Wednesday is a live one-
Sourcing, water conservation, disaster planning, maintenance issues, safety and security, and ergonomics are just some of the topics we’ve explored.
Sessions are approved for CEU
and CFM/FMP Maintenance Points.
Can’t attend a live webinar? We’ve got you covered. Our webinars are recorded and available online 24/7.
Published quarterly, you’ll find our newsletters are full of well-
Like to write? Content is open to any subject that is of interest and of help to your fellow members.
Both an educational resource and a means of communication, the Community Server is a key tool to solicit help and counsel from your fellow facilities professionals.
Many tools that others have developed and shared are available here, as is the ability to easily ask questions and receive advice.
We have an extraordinary and diverse membership, but we still need and want you as a member. Please consider joining today.
Council dues are $55, in addition to your regular IFMA membership.
Follow this link to join.
While the bulk of our membership is
based in the United States and Canada,
we can also boast of members in South Africa,
Russia, Brazil, Australia, and many more nations.
Visit our map page to see all the countries where fellow CFC members work and live.
The Corporate Facilities Council is very pleased to announce the following benefit
to our members: the Workplace Strategy Summit findings e-
The CFC was a proud sponsor of the IFMA Foundation's Workplace Summit, held at Cornell in the fall of 2012.
Council members also participated in the Summit, and the proceedings are now published. The IFMA Foundation has made this report available to our members without charge as a way of showing their appreciation for our sponsorship and support.
As a CFC member, you may download a complimentary copy. The e-
Please let me know if you have any questions.