This month, we’re delighted to feature an interview of IFMA’s board of directors 2nd vice chair, Graham Tier. Graham is an active and dedicated member of the Hong Kong chapter, which proudly recognizes him as an esteemed member.
Graham is head of the Hong Kong Jockey Club, a non-
Can you tell us about your career and training background?
I've always had a strong interest for mechanical engineering even as a child. I studied mechanical engineering after leaving school and worked in various technical roles. I then moved more into operations management and studied for a degree at UTS.
I fell into FM after joining The Hong Kong Jockey Club due to my exposure to IFMA Hong Kong. It taught me how FM could really transform operations and benefit the organization.
2008 was a big turning point for me. With support from senior management, we merged
our administration and engineering divisions together to form FM. We demonstrated
our ability to effectively manage change. We integrated people, processes, and technology,
and made the as-
What are the future trends for the FM profession in Hong Kong?
I believe FM has huge potential. Organizations need change and FM brings that something to the table that other disciplines cannot. Organizations that really and truly embrace FM see the benefits it can deliver.
Is there any advice you can give to aspiring FM professionals?
To aspire to an FM professional there are a number of things you must do on the way, including to be consistent in the way you manage─you need to gain team respect and trust. Then, a lot depends on your personal brand, which is part of your reputation and what you stand for. As I always say to my team: "If you are not passionate about it, then you properly should consider doing something else." Being passionate about your career makes the day go faster and also makes your life more enjoyable!
When were you the president of IFMA Hong Kong Chapter?
I joined IFMA in 2005 and there was no straight path to the top. It's necessary to
have a full understanding of chapter operations. In 2009-
What would be your chief mandate in developing FM in Hong Kong?
I want to make sure that we provide a career path for all levels in the organizations. We developed The Qualification Framework to outline those options in FM.
What was the most memorable event when you were the president of your IFMA chapter?
If asked about the most memorable events during my time as president in IFMA Hong
Kong, I would say kicking-
What is your view on IFMA's HK Chapter as well as IFMA in Asia?
Looking back on recent years, it's fantastic to see the chapter's growth in China. I recently hosted a joint lunch with the China chapters at our Shatin Racecourse ─ an example of our growing collaboration, and this will not be the last! The Hong Kong Chapter of IFMA is well developed and stable. I think our experience can really help the other APAC chapters get to the next level faster.
Graham's view on the IFMA/RICS collaboration
Apart from international growth, given the strengths and opportunities for both professional associations the IFMA and RICS collaboration is an excellent move. It is really a great thing for the FM profession.
We understand you were as elected member of the month in November 2015. First, we congratulate you! And we would also like to know what exactly did it mean to you and how did you view it?
I need to thank the members for awarding me as Member of the Month for November 2015. Along with that, to be elected as the Second Vice Chair on IFMA's Executive Committee in July of this year was another example of member support behind me. Taking this VC role is an opportunity to better understand the global issues and help drive the Asia region for IFMA.
© Corporate Facilities Council and its licensors. 2002-
About Samson Lee
Samson Lee is Vice President, Facilities Operations-
The musings of Joe Selby, a veteran facility manager, about the joys
and frustrations of the facility management profession.
A quarterly message from the president.
Stories of the unique, unusual, and unexpected that are always interesting, often useful, and sometimes just plain fun.
Graham Tier Interview
The success of our newsletter is due primarily to our members who have contributed
the overwhelming majority of the articles you will find here. We welcome material
(without marketing references) that is educational and informative.
Content is open to any subject that is of interest and of help to your fellow members.
Four issues of Facility are produced annually and published online in the spring, summer, autumn, and winter. You may submit an article anytime. Supplemental or supporting files such as images, presentations, video, and audio files are permitted. Again, marketing material or anything that could be construed as such is prohibited.